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Error codes · Samsung

Samsung dryer HE code? It's running too hot. Check these first

Applies to: Samsung dryers, electric and gas. Samsung's US page lists its dryer heating errors as HC, hE, HC4 and 1 HC. Its Australia and Latin America pages list HC and HE, worded for heat pump dryers. Samsung doesn't say which models show which spelling, so check your manual. HE on a Samsung washer or dishwasher means something else.

What the code means

Samsung says this heating error means the dryer is getting too hot. In some cases it can instead mean the heater isn't hot enough. On an electric dryer, low voltage can cause that.

Samsung says the most common cause is a clogged lint screen or vent trapping the heat.

Before you start

  • Unplug the dryer before you clean the lint screen or the vent.

What the manufacturer says to check

  1. Clean the lint screen.
  2. Clean the vent system.
  3. Reset the dryer. Turn off its power for two to three minutes, turn it back on and restart the cycle.
  4. Check your home's circuit breakers, and reset any that have tripped.

Stop and call for service

Stop and call for service if any of these happen.

  • The error keeps showing after the lint screen and vent are clean. Samsung says to request service.
  • You think an electric dryer isn't getting the right voltage. Samsung says to have an electrician check the voltage supply.
  • The heating element wiring needs checking. Samsung's Australia page says that takes a licensed electrician.

Source: Samsung: Dryer displays an error code; Samsung Australia: Dryer information codes; Samsung Latin America: Dryer information codes.

Based on the manufacturer's support pages. Codes can differ by model, so your model's owner's manual comes first.

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